Hosted & VoIP Phone Systems Cloud phones that work the way your people do.

ETG has been a Certified ESI Reseller since 2012, selling ESI cloud, on-premises and premises + cloud systems. ETG also works with the major hosted VoIP providers, including RingCentral, Vonage, Nextiva and Toshiba VIPedge.

Yes, with ESI’s cloud system. The eTeams Connector lets staff call from Microsoft Teams using their business numbers, and CommConnect links calls to popular CRMs so caller details pop up on screen.

Yes. CAIRO for ESI Cloud is an AI receptionist that answers in a natural voice around the clock, understands what callers need, routes them to the right person or queue, and can book appointments. ETG can set it up on an ESI cloud system.

Yes. ESI’s smartphone and desktop apps put your office extension on your cell phone or computer, with transfer, hold, voicemail, call recording and presence status, so callers reach you the same way wherever you are.

Yes. ESI eFax sends and receives faxes securely by email and online, without a fax machine or a dedicated fax line.

It’s a built-in help feature on every ESI desk phone. Press the help key and the phone explains how to use the feature you’re working with, so staff don’t need a manual.

It depends on your building, your internet connection, how mobile your staff are and how you prefer to pay. Hosted systems put the phone switch in the cloud with a monthly fee; on-premises systems keep equipment in your building that you own. ETG sells and supports both, and will recommend the one that fits rather than the one that pays best.

Yes. Call (814) 898-1400 for a free consultation and on-site demo of ESI phones.

SIP trunking delivers your phone lines over an internet connection instead of physical phone-company circuits. There are no circuit boxes to maintain, and you pay only for the number of simultaneous calls you need instead of a bundle of analog lines or a partly used T1 or PRI.