Business Phone Systems
Certified ESI Reseller for cloud, on-premises and hybrid phone systems, plus repair and upgrades for the Avaya, Nortel, NEC and ComDial systems you already own.
What we do
One local team for the systems your business runs on.
ETG Communications is a locally owned Erie, Pennsylvania company that installs, repairs and maintains business phone systems, security cameras, access control, structured cabling, overhead paging, wireless networking and sound masking for businesses, schools and non-profits across Erie and the tri-state area. Founded in November 1993 by GTE veteran Ron Bielanin — ETG stands for “Ex Telephone Guys” — the company has been a Certified ESI Reseller since 2012, still services older phone systems other vendors have given up on, and regularly works as the local hands for out-of-area companies that need installation or service done in the Erie region.
Security Camera Systems
On-site assessment, installation and service for IP cameras, NVRs, license-plate cameras and video doorbells.
Access Control & Entry Systems
Badge, PIN and video door entry that works with your phones, plus panic and silent-alarm buttons for schools and offices.
Structured Cabling & Paging
Fiber, CAT6, coax and low-voltage cabling — overhead, underground, new construction or existing buildings — plus overhead paging.
IT, Networking & Wireless
Business Wi-Fi, point-to-point wireless links, networking and on-site IT service from a vendor who shows up.
Sound Masking
Soft, engineered background sound that cuts distractions and protects speech privacy.
Why ETG
We still service the systems others call obsolete.
ETG started in 1993 selling and servicing Nortel, ComDial and other hybrid key telephone systems, and we still repair and maintain Avaya, Nortel, NEC and ComDial systems today. We value our loyal customers and look forward to serving them for many more years.
Don’t fall for scare tactics
Most of the time an older system needs a simple adjustment, a configuration change or a routine repair, not a replacement. These are dependable systems.
Upgrade what you have
We can add features and improve the reliability of your existing system so you can keep moving forward without replacing everything.
Whoever installed it
ETG repairs and maintains existing telephone systems regardless of who installed them. If another company can’t or won’t service your system, call ETG for a second opinion.
ServicedStill supported
For contractors, integrators & vendors
Out-of-area companies: we’re your local crew
ETG regularly works under contract for companies based outside the Erie region — national integrators, equipment vendors, manufacturers and IT firms that have a customer, a branch or a job site here and need qualified local technicians on the ground. We do it often and we enjoy it.
Tell us what the job needs and when, and we’ll tell you honestly whether we’re the right crew for it.
Get in touch- Contract and subcontract installation
- On-site service calls and dispatch for your customers
- Structured cabling, fiber and low-voltage installs
- Phone system, camera and access control installs
- Site surveys and as-built documentation
- We work behind the scenes; the customer stays yours
Est. 1993
Our story
Still local. Still owner-run.
The name says it: ETG stands for “Ex Telephone Guys.” When GTE wound down its Erie operation, the people who had kept the region’s biggest employers connected didn’t leave town. In November 1993 Ron Bielanin, a 30-year GTE veteran, started ETG Communications to keep doing that work for Erie businesses directly, selling and servicing Nortel, ComDial and other hybrid key telephone systems. His son Scott joined in 1996 and took ETG beyond telephones into cameras, wireless, fiber and paging, and in 2012 ETG became a Certified ESI Reseller. More than three decades later ETG is still local, still owner-run, and still building its business the same way: one customer at a time, mostly by referral.
- Ron BielaninFounder, Owner & President
- Scott BielaninCo-Owner — Sales, Service & Operations
Informative, helpful, quick
ETG Communications provided a much needed service for my business. They were informative, helpful, and quickly responded to my business needs. I am especially thankful for how helpful Jasper was. He was extremely helpful and patient helping me set up remote access to my system. The entire team did a great job.
These folks know what they are doing
Excellent service. These folks know what they are doing. One tech came and saved my business lines from being lost when two teams of Spectrum techs had no idea what they were doing. Highly recommended.
Very happy with my new phone system
Great guys. Very happy with my new phone system. Recommend this company to any of my friends.
Local since 1993
Talk to a local team that answers the phone.
Quotes, consultations and service calls across Erie and the tri-state area (PA, NY, OH).
- Call(814) 898-1400
- Emailetg@etgcommunications.com
- Visit2835 Pearl Ave., Erie, PA 16510
- HoursMon–Fri 8 AM–4:30 PM · Sat–Sun closed